UPMC Bedford
Memorial is an acute care general hospital with units for medical,
surgical, obstetrical, intensive care, coronary care, and telemetry
services, and offers a variety of diagnostic capabilities, including
CT scan, MRI,
and lithotripsy. The hospital also operates a cardiac-pulmonary
rehabilitation program, an outpatient procedure unit, and an ambulatory
surgical unit. The emergency facilities include 24-hour, inhouse
coverage by Emergency Medicine physicians, a licensed heliport
for emergency transport, and trauma center affiliation.
UPMC Bedford
Memorial is supported by a fine active medical staff representing
many disciplines. The medical staff is augmented by specialists
who travel to Bedford County to hold regular office hours at the
Specialty Services Area and to provide inpatient consultations,
thus bringing a wide range of professional medical services to the
community.
The
Solucient Institute has once again chosen our facility as a
100 Top Hospitals®: National Benchmarks for Success award winner
for 2002. We have previously received this award in 1994, 1999,
and 2001. UPMC Bedford Memorial was chosen in the Small Community
Hospital category and is one of only 20 hospitals, nationwide, to
receive this prestigious honor. The
study was released on September 29, 2003 and was featured in Modern
Healthcare magazine, as well as on the Modern
Healthcare website.
Our
Vision, Mission, and Guiding Principles
Vision
To be
the leader in and driving force of health care in Bedford County.
Mission UPMC
Bedford Memorial is a non-profit hospital, which has as its focus
the provision of high quality health care services and community
outreach in the most cost effective, safe manner to the residents
of and visitors to Bedford County.
The following
values represent UPMC Bedford Memorial’s beliefs and principles,
which guide our action to achieve our vision and fulfill our mission.
Guiding Principles
to assess
the available and needed health care services
to continue
the assessment and provide for the changing needs in any way
appropriate, knowing this may necessitate adding or changing
services of the hospital
to be a
respected health care provider, recognized for excellence and
exceptional service
to provide
quality general hospital and nursing facility services needed
by the community and to be a leader in certain specialty areas
to develop
a system of health care services in partnership with the hospital’s
medical/dental staff and the community, in order to provide
the most appropriate level of care to the greatest number of
people in need
to maintain
an environment that promotes satisfaction and opportunity for
the employee, the physician, and the patient
to maintain
the hospital’s financial ability to support quality health
care at a reasonable cost, in accordance with community needs
and regulatory authority
to demonstrate
by actions and results the commitment to continuous quality
improvement
COMPASSION
Fostering a friendly, caring environment in which the patient
comes first.
INTEGRITY
Conducting ourselves in an ethical and honest manner.
EXCELLENCE
Meeting and exceeding expectations of those we serve. We value
listening, caring, and being sensitive to the needs of others.
We respond to patients, family members, each member of the hospital
team, and whomever else we may serve in a manner that clearly
indicates our desire not only to meet their needs, but also to
exceed their expectations.
COMMITMENT
Accepting ownership and involvement in the common goals of UPMC
Bedford Memorial, we value all people — those we serve and
those with whom we work. We encourage people to express ideas
and consider suggestions from others.
STAFF
Recognizing and respecting our most valued asset and resource.
TEAMWORK
Achieving a cooperative spirit among hospital staff, medical staff,
volunteers, and the community. We value continuously improving
effective communication within the organization and with all the
publics served by members of our team.
RESOURCEFULNESS
Responding to challenges and opportunities with innovation, creativity,
and efficient management of resources. We value our resources
and recognize that we will fulfill our mission only if we successfully
manage our financial and other resources. Therefore, we actively
create innovative, cost-effective systems throughout the organization
to continuously improve the management of all resources used.
IMPROVEMENT
Continuously improving upon everything we do to achieve excellence
in performance. This continuous improvement applies to people
as well; we encourage personal growth and learning from all members
of our team.
PATIENT and
ENVIROMENTAL SAFETY
Prioritizing patient, employee, and visitor safety, which our
leadership supports through a systematic, coordinated, and continuous
approach to the improvement and management of patient safety.
